Technical Product Manager · Irving, TX

I bridge business
and AI to ship
products that matter.

Nikhar Jain — 5+ years turning unstructured problems into AI-first platforms. RAG pipelines, agentic workflows, and API-driven integrations, built with a prototype-and-iterate mindset. Currently filing a multi-agent AI patent at Likewize.

Download resume ↓
5+
Years in product
7M+
Users served
$250K
Funding raised
1
Patent filing
Portrait of Nikhar Jain, Technical Product Manager
Nikhar Jain
AI Product Manager · Cornell MEng
About

Product Manager bridging business and AI.

I'm a Technical Product Manager with 5+ years bridging business and technology teams to ship AI-first, data-driven platforms. My work spans LLM integration, RAG pipelines, agentic workflows, and API-driven integrations — always with a prototype-and-iterate mindset. I'm currently filing a patent with my CTO for a 5-layer multi-agent AI platform, and I hold a Masters in Engineering Management from Cornell (3.88 GPA, full merit scholarship) and am pursuing a Doctor of Business Administration at Westcliff University.

Based in
Irving, Texas
Experience
5+ years in product
Education
Cornell MEng · DBA in progress
Focus
AI-first platforms, 0→1
Competency Matrix

Where I'm strongest as an AI product leader — self-assessed and backed by shipped outcomes.

AI / ML Product Strategy95
RAG, agents, evals, LLM orchestration
0→1 Discovery & Delivery92
First product hire, $250K raised
Technical Depth88
Python, SQL, APIs, event-driven arch
Stakeholder & Exec Comms94
SVP-level funding reviews
Roadmap & Prioritization90
Impact-risk-effort across 40+ features
Regulated / Compliance PM89
HIPAA, insurance, audit trails
Selected Work

Real products. Every decision documented.

From multi-agent AI platforms at Likewize to product strategy and 0→1 healthcare. Click any to explore the trade-offs and outcomes.

🔗Ongoing (2024–present)
Traceability Agent

Closed-Loop AI Requirements Ecosystem

Built a 4-stage AI agent ecosystem (Discover → Build → Review → Validate) at Likewize that cut requirements cycle time ~50% and eliminated 8+ hours of manual BRD work per release.

~50% Cycle time reduction8+ hrs Manual work eliminated
Read case study →
💬2024–2025
CX Transformation

Conversational Claim Assistants & Triage

Prototyped and shipped an AI-powered CX transformation at Likewize — conversational claim assistants, avatar presenters, and intelligent triage targeting 40% deflection and 4.0+/5 CSAT.

40% Deflection target4.0+/5 CSAT target
Read case study →
📱Self-directed project
iPhone Ultra

Modular iPhone Platform Strategy

A full product strategy, interactive hardware prototype, partner ecosystem, and $36B revenue model for a next-generation modular iPhone — presented as an interactive keynote experience.

$36B Revenue projection$25-28B EBITDA range
Read case study →
🔄Aug 2022 – May 2023
PLM at J&J

Product Lifecycle Management Consolidation

Launched a PLM system campaign at Johnson & Johnson that consolidated 3 systems into one and increased product impact by $2M in a year across strategic supply-chain partners.

$2M Product impact / yr3→1 PLM systems
Read case study →
🏥May 2024 – Oct 2024
eBoxchain

HIPAA Healthcare Platform — 0 to 1

As the first product hire at a healthcare startup, raised $250K from VCs and defined a HIPAA-compliant platform with 8+ API integrations, converting 4 new clients in 3 months.

$250K Funding raised8+ API integrations
Read case study →

AI Launch Scorecard

A framework I use before shipping AI features. Try it.

3.0
Iterate
Task Accuracy (30%)3/5
Safety & Guardrails (25%)3/5
Latency & UX (15%)3/5
Explainability (15%)3/5
Failure Recovery (15%)3/5
How I Ship AI

A repeatable operating system for AI products.

The same five-step process I run from 0→1 — designed for regulated, high-stakes domains where being wrong is expensive. Every step produces a concrete artifact.

01

Frame the problem & the failure mode

Before a single prompt, I define what success looks like and — more importantly — what a wrong answer costs. In insurance and healthcare, a hallucination is a compliance event, not a UX bug. The risk surface defines the spec.

Problem briefRisk registerSuccess metrics
02

Prototype to learn, not to impress

I build a working slice fast with Lovable, v0, and Claude tooling, then put it in front of real users and execs within days. A live demo surfaces the real requirements that no discovery doc ever will.

Clickable prototype5–10 user sessionsDemo script
03

Design the eval before the model

I write the evaluation rubric — accuracy, safety, latency, explainability, recovery — before choosing an approach. Weighted scorecards turn 'feels good' into a defensible ship/no-ship decision.

Eval rubricGolden datasetScorecard
04

Keep a human in the loop

Agents do the heavy lifting; people make the call with a visible audit trail. This is what flips adoption from 'interesting' to 'can't work without it' in regulated environments.

Sign-off loopAudit logOverride path
05

Instrument, monitor, iterate

Every AI feature ships with telemetry: confidence distributions, deflection, escalation, drift. The roadmap is driven by what production tells me, not what the backlog assumes.

Telemetry dashboardDrift alertsFeedback loop
Automations

MCP × n8n. Production workflows.

MCP + n8n93% accuracy · 45min→3min

Lead Qualification Pipeline

Inbound HubSpot form submissions trigger an n8n workflow: MCP enriches company data via LinkedIn + Clearbit, Claude scores lead quality (1-100) with reasoning, auto-routes hot leads to a Slack channel, and logs to Airtable.

HubSpot WebhookMCP: EnrichClaude ScoringSlack + Airtable
n8n Cloud · 14 nodes · 3 MCP connectors~220 leads/week
MCP + n8n87% accuracy · 4hr→12min

Contract Intelligence Pipeline

Legal uploads PDFs to Google Drive. n8n detects new files, MCP extracts text via Document AI, Claude identifies key clauses (termination, liability, auto-renewal), compares against standard terms, and pushes a risk-scored summary to Notion.

Drive WatchMCP: Document AIClaude ClausesNotion Report
n8n Self-hosted · 18 nodes · 2 MCP servers~35 contracts/month
MCP + n8nReplaced 8hr/week manual work

Customer Feedback Loop

Pulls NPS from Delighted, tickets from Zendesk, reviews from App Store Connect via MCP. Claude runs sentiment analysis, clusters themes via embeddings, and autopublishes a weekly product insight report to Confluence.

MCP: 3 SourcesClaude SentimentEmbedding ClusterConfluence Weekly
n8n Cloud · 22 nodes · 4 sources~1,400 signals/week
MCP + n8nCaught 3 threats 2+ weeks early

Competitive Intel Monitor

Monitors 8 competitor sites + Product Hunt + Crunchbase via MCP scraping. A diff engine detects pricing changes and new features. Claude writes a daily brief against our roadmap positioning, delivered 7am to Slack.

MCP: Scrape 8 SitesDiff EngineClaude BriefSlack 7am Digest
n8n Self-hosted · 26 nodes~180 data points/day
How I think
⚠️

Start with the failure mode

Most PMs ask 'what should the AI do?' I ask 'what happens when it's wrong?' In regulated domains like insurance and healthcare, wrong answers are compliance violations, not bad UX. Designing guardrails IS the product work.

🤝

Trust is the product

In regulated environments, adoption flips the moment a human stays in control. My Traceability agent only took off once I added the sign-off loop. Agents do the heavy lifting; people make the call with a visible audit trail.

🎯

Prototype to persuade

A working demo beats any deck. I use Lovable and Claude tooling to turn abstract LLM orchestration into interactive prototypes — which is how I've secured executive sponsorship for AI-first initiatives.

Experience

Where I've worked.

Likewize Device Protection

Technical Product Manager
Oct 2024 – Present
Irving, TX
Gadget Insurance SMB · B2B Fintech SaaS
  • Filing a patent with the CTO for a 5-layer, multi-agent AI platform that transforms unstructured legal documents into production-ready insurance portals — covering T&C-to-portal generation, compliance-embedded AI, and dynamic knowledge graph configuration.
  • Built a closed-loop AI agent ecosystem (Discover → Build → Review → Validate) that cut requirements cycle time ~50%. The Traceability agent alone eliminated 8+ hours of manual BRD work and surfaced coverage gaps across 50+ requirement line items before every release.
  • Defined functional features for a fintech B2B SaaS platform targeting $500K+ ARR, serving 7M+ global users across banking clients (Santander, Barclays, Stripe, Access PaySuite) in EMEA.
  • Owned roadmap prioritization via impact-risk-effort analysis across 40+ features with 2 teams (12 engineers & QAs); selected by SVP to represent Product in executive funding reviews across 3 UK offices.

Sam Analytic Solutions (eBoxchain)

Product Manager
May 2024 – Oct 2024
Durham, NC
Healthcare Delivery Startup
  • As the first product hire, raised $250K in funding by presenting eBoxchain's solutions to VCs and articulating unique value propositions.
  • Defined requirements for a HIPAA-compliant platform with 8+ third-party API integrations (pharmacy management systems), evaluating risks, scalability, and regulatory readiness from 0 to 1.
  • Specified CRM integration requirements and led a team of 6 — delivered 19% improvement in operational reporting and converted 4 new clients within 3 months.

MŌD Advisors

Management Consultant
Aug 2023 – Aug 2024
Irvine, CA
Retail & CPG Boutique Consulting
  • Designed data analysis workflows using vector databases (Pinecone), embedding models (Azure OpenAI, Anthropic Claude), and RAG pipelines; interviewed 15+ SMEs to prototype AI-driven solutions for retail and financial services clients.
  • Conducted competitive & market analysis across 10+ market players; synthesized findings into C-suite presentations informing $12M in annual cost savings and 13% ROI improvement on CapEx.

Johnson & Johnson

Product Management Consultant
Aug 2022 – May 2023
Ithaca, NY
Healthcare Conglomerate
  • Launched the Product Lifecycle Management (PLM) System campaign for collaboration between strategic supply chain partners — increasing product impact by $2M in a year.
  • Conducted customer interviews across aerospace, automotive & defense industries; owned the project roadmap and consolidated 3 PLM systems into one.

Dell Technologies

Product Specialist
Jan 2021 – Jul 2022
Bangalore, India
Enterprise IT Products & Services
  • Managed an enterprise IT infrastructure portfolio serving financial services clients (Vanguard, USAA) across North America; improved digital transformation objectives by 35%.
  • Resolved 145+ mission-critical escalations, improving SLA metrics by 4% each, NPS by 7%, and elevating pipeline value by ~$900K per account.
Education

Westcliff University

Doctor of Business Administration
Corporate Strategy, Global Economy, Research Methods
2026 – 2029
Dallas, TX

Cornell University

M.Eng, Engineering Management
GPA 3.88 · 100% Merit Scholarship · Digital Platform Strategy, Data Products
2022 – 2023
Ithaca, NY

Mody University

B.Tech, Computer Science & Economics
GPA 3.82 · 50% Merit Scholarship · ML, Deep Learning, Cloud, ETL
2017 – 2021
Rajasthan, India
Skills & Certifications
AI/ML
RAG PipelinesLangChain / LangGraphVector DBs (Pinecone, Qdrant)LLM EvaluationPrompt EngineeringAgentic WorkflowsHuggingFacePyTorch
Product
0→1 DiscoveryRoadmap PrioritizationImpact-Risk-EffortUser ResearchPRDs & SpecsGTM StrategyStakeholder MgmtExecutive Readouts
Data & Tools
PythonSQL (Oracle)RTableauPower BIDatabricksJiraConfluenceSalesforce
Platforms
AWSAzureAPIs / MicroservicesEvent-Driven ArchCI/CDGitMCP Protocoln8n
🎯
Certified Scrum Product Owner
CSPO
☁️
AWS Cloud Practitioner
Amazon Web Services
🤖
AI Product Management
Duke & Microsoft
Portrait of Nikhar Jain

Let's build something
that actually ships.

Open to AI Product Manager roles at ambitious companies.

Email Me →LinkedIn →Resume ↓

nj222@cornell.edu · +1 (607) 595-8222 · Irving, TX